FAQ’s

  • General FAQs

    Here we will try to address some of our frequently asked questions. My voucher code does not work. All...

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    Troubleshooting: my voucher code doesn’t work.

    All voucher codes are live straight away – so once you receive a voucher, it should be working on...

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    What is the current delivery time?

    The estimated turnaround of art is 7 to 14 working days,  at peak times it could be up to...

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    Terms and Conditions

    Terms and Conditions By using this website, you agree to be legally bound by these terms, which shall take...

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  • Returns Information

    Returns Policy You can return your purchase to us in its original condition within 14 working days of the...

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    Your Statutory Rights

    Statutory Rights At MeZoo.co.uk we want you to be very happy every time you shop with us. Occasionally, however, we...

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    Can I redeem my Voucher over the phone or collect in person?

    All Vouchers have to be redeemed electronically though the website so they are all accounted for.  Collection in person is not possible...

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    FAQS

    Artwork FAQ’s How do I upload my photos? Simply go to the App page: http://mezoo.co.uk/api/ How many photos can I...

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  • Privacy

    This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’...

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    Delivery to Europe / World

    To ship to Europe, or the rest of the world, just checkout with your address.  Delivery is £6.95.

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    Contact Us

    Please use the contact form & we will get back to you within 48 hours.  For a quicker answer...

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